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Paraverbal communication refers to the messages that we transmit through the tone, pitch, and pacing of our voices. Professor Mehrabian states that the paraverbal message accounts for around 38% of what is communicated to someone. A sentence can convey totally different meanings depending on the emphasis on words and the tone of voice. For example, the statement, “I did not say you were stupid” has six distinctive meanings, depending on which word is emphasized. On a each day basis we function with folks who have diverse opinions, values, beliefs, and demands than our own. Orchestrating activities that exploit interaction among...